AgenticUptime
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Cookie Policy

How we use cookies and similar technologies on agenticuptime.com

Effective: June 5, 2026

Contents

  1. Introduction
  2. What Are Cookies
  3. Cookies We Use
  4. Third-Party Cookies
  5. Managing Cookies
  6. Cookie Table
  7. Changes
  8. Contact

1. Introduction

This Cookie Policy explains how Tyga.Cloud Ltd (Company No. 14643275), trading as AgenticUptime, uses cookies and similar technologies when you visit or use agenticuptime.com and the AgenticUptime dashboard (collectively, the "Site").

This policy should be read alongside our Privacy Policy, which explains how we collect, use, and protect your personal data more broadly.

We keep our use of cookies minimal and purposeful. We do not use analytics or advertising cookies. The cookies we set are strictly necessary for the Site to function or are functional cookies that remember your preferences.

2. What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work, work more efficiently, and provide information to the site operators.

Cookies can be "first-party" (set by the site you are visiting) or "third-party" (set by a different domain). They can be "session" cookies (deleted when you close your browser) or "persistent" cookies (stored on your device until they expire or you delete them).

Local Storage and Session Storage are similar browser technologies that allow websites to store data locally in your browser. We use localStorage for certain preferences and authentication tokens. References to "cookies" in this policy include these similar technologies where applicable.

3. Cookies We Use

3.1 Strictly Necessary — Authentication

AgenticUptime uses JWT (JSON Web Token) authentication rather than traditional session cookies. When you log in, a JWT is issued and stored in your browser's localStorage. This token is sent as a Bearer token in the Authorization header on each API request. No session cookie (such as connect.sid) is set, and no CSRF cookie is required because API authentication is handled entirely via Bearer tokens in request headers.

  • JWT Token (localStorage): Stores your signed authentication token after login. This token contains your user ID and tenant context. It is used to authenticate all API requests to the AgenticUptime platform. The token expires after the configured session duration or when you log out. Because it is stored in localStorage (not as an HTTP cookie), it is not sent automatically with every request — it is attached programmatically only to API calls.

3.2 Functional Cookies

These cookies remember your preferences and choices to provide a more personalised experience. They are not strictly necessary but improve usability. We set these using localStorage, which persists until you clear your browser data.

  • Theme Preference (au-mode): Remembers whether you prefer dark mode or light mode on the landing page and legal pages. Stored in localStorage. Values: dark or light.
  • Sidebar State (sidebar-collapsed): Remembers whether the dashboard sidebar is expanded or collapsed. Stored in localStorage. This preference persists across sessions so the dashboard layout matches your preference each time you return.

3.3 Analytics Cookies

We do not currently use any analytics cookies. We do not use Google Analytics, Mixpanel, Hotjar, or any other third-party analytics or tracking service. If we introduce analytics cookies in the future, we will update this policy and obtain your consent where required.

3.4 Advertising Cookies

We do not use any advertising or marketing cookies. We do not serve ads on the Site, and we do not use cookies for retargeting, behavioural advertising, or cross-site tracking.

4. Third-Party Cookies

4.1 Stripe

When you interact with payment forms on the Site (such as subscribing to a paid plan or completing the $1 card verification), Stripe may set cookies on your device. Stripe uses these cookies for fraud prevention, payment processing, and to comply with financial regulations.

Stripe's cookies are third-party cookies set by Stripe's domain. We do not control Stripe's cookies. For details on Stripe's cookie practices, see Stripe's Cookie Policy.

Stripe cookies are only loaded when you access payment-related pages. They are not present on the landing page, documentation, or other non-payment pages.

4.2 Socket.IO

AgenticUptime uses Socket.IO for real-time WebSocket communication (live monitoring updates, conductor status, and the TAI support chat). Socket.IO may set a transport-related cookie (io) to manage the WebSocket connection handshake and fallback to HTTP long-polling. This is a first-party, session-level cookie that is deleted when the connection closes. It contains no personal data — only a transport session identifier.

4.3 No Other Third-Party Cookies

Apart from Stripe and the Socket.IO transport cookie, we do not embed any third-party services that set cookies. We do not use social media widgets, embedded videos, chat services, or advertising networks that would place third-party cookies on your device.

5. Managing Cookies

You can control and manage cookies in several ways:

5.1 Browser Settings

Most browsers allow you to view, manage, and delete cookies through their settings. The following links provide instructions for common browsers:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

5.2 localStorage

To clear localStorage data (JWT token, theme preference, sidebar state), you can:

  • Use your browser's developer tools (F12, then Application/Storage tab)
  • Clear all site data through your browser's privacy settings
  • Log out of the dashboard, which removes the JWT token from localStorage

5.3 Impact of Disabling Cookies

If you clear the JWT token from localStorage, you will be logged out and need to sign in again to access the dashboard and authenticated features of the Service. The landing page, legal pages, and public status pages will continue to work.

If you clear functional cookies/localStorage, your theme preference will reset to dark mode and the sidebar will return to its default state. This does not affect the functionality of the Service.

6. Cookie Table

The following table lists all cookies and similar storage used by the Site:

Name Type Purpose Duration Party
JWT token Strictly Necessary (localStorage) Stores your signed authentication token for Bearer-based API auth Persistent (until logout or token expiry) First-party
au-mode Functional (localStorage) Stores your dark/light theme preference Persistent (until cleared) First-party
sidebar-collapsed Functional (localStorage) Stores your dashboard sidebar collapsed/expanded preference Persistent (until cleared) First-party
io Strictly Necessary (cookie) Socket.IO transport session identifier for real-time WebSocket connections Session (expires on disconnect) First-party
__stripe_mid Fraud Prevention Stripe fraud detection and payment processing 1 year Third-party (Stripe)
__stripe_sid Fraud Prevention Stripe session-level fraud detection 30 minutes Third-party (Stripe)

This table is accurate as of the effective date. We will update it if we add or remove cookies.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for regulatory reasons. When we make changes, we will update the effective date at the top of this page.

If we introduce new categories of cookies (such as analytics cookies), we will update this policy and obtain your consent where required by applicable law before setting those cookies.

8. Contact

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

  • Data Protection Officer: dpo@tyga.cloud
  • General Support: support@agenticuptime.com
  • Post: Tyga.Cloud Ltd, Ground Floor, Unit 2 Mallard Court, Mallard Way, Crewe Business Park, Crewe, Cheshire, England, CW1 6ZQ
  • Company No: 14643275
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